Rainy Day Rainbows

Customer Care

Our Customer Care Policies

Urban Dictionary's Definition of Customer Care:

“Meeting the expectations of the customers and giving them more than what they expected.”

Another definition is to treat the customer the way you would like to be treated. Gee, doesn’t that sound A LOT like the Golden Rule?

The Golden Rule:

"12 Therefore all things whatsoever ye would that men should do to you, do ye even so to them: for this is the law and the prophets."   Matthew 7:12 (KJV)

We agree and we hope to surpass your expectations with quality products and quality customer care!

Our Return Policy:

We want you to be HAPPY with your purchase but sometimes a return might be necessary and we want to accommodate you as much as we possibly can.

BEFORE YOU PLACE YOUR ORDER, if you have any questions, do not hesitate to call us at 570-383-3284 and we will return your call as soon as we can.   Another way to contact us is through our "Contact Us" page or email us at sales@rainydayrainbows.com.

Contacting us may eliminate a delay caused by having to return your item.

You MUST contact us before returning an item.

  • Please contact us within 14 days from the date of purchase and . . .

  • Item(s) must be in new condition AND PACKAGED WELL

  • We will be happy to refund the purchase price (less original shipping costs unless the return was due to our mistake)

  • The return shipping cost is the responsibility of the buyer (unless the return was due to our mistake)